No Retainer Attached
The recommendation stands on its own.
Some organisations need someone to run their social media. Others have a capable team and need a clear answer about what to do, what to stop, and how to structure it. Social media consulting is for the second case — advice you can act on internally, without an execution contract attached to it.
A consultation whose real purpose is to sell a retainer is not consulting.
The recommendation stands on its own.
Including telling you a channel is not worth it.
Scoped to the capacity you actually have.
Something the team can work from after we leave.
So capability stays in-house.
Four questions in-house teams commonly need answered.
Book a Consultation →Where to be, and where to stop.
A content approach the team can sustain.
Roles, process and approval that does not stall.
What to report and what cannot be attributed.
A review, a recommendation, and support to implement it internally.
If you would rather we ran it, social media management covers that.
Understand the team, review what exists, recommend what fits.
Who does this and how much time they have.
Accounts, output and results.
Channels, content and cadence that fit.
Roles and approval that will not stall.
So the team can run it.
They are written against ambition rather than against available hours.
It is followed enthusiastically for about six weeks, then partially, then abandoned — at which point the team concludes social media does not work for them.
What did not work was a plan requiring twenty hours a week from someone with four, which was apparent at the point it was written.
Scoping to actual hours produces a smaller plan that survives. It is less impressive to present and it is the only version that gets executed.
Because social content is time-sensitive, and an approval chain designed for advertising kills it. A post that needs three sign-offs is published four days after it was relevant.
It also discourages the team from proposing anything responsive, so the output becomes safe, scheduled and inert.
The workable arrangement is usually pre-approved formats and a documented tone, with sign-off reserved for anything genuinely sensitive — which is much less than most processes assume.







Social media plans get written against what good practice suggests: four platforms, daily posting, a content calendar, community management, monthly reporting.
It is presented, approved, and handed to a marketing coordinator who has about four hours a week for social among everything else they do.
Six weeks later it has quietly stopped, and the organisation concludes social media does not work for their sector — having tested only whether one person can do five people's work.
Tell us who handles social and how much time they have. We will recommend something that fits, or tell you to stop.

Social media consulting provides strategy, structure and training for teams doing the work themselves — channel choice, content approach, process design and measurement, without an execution retainer.